Cyberattacks against credit unions are on the rise. As such, protecting their networks is top of mind for security managers.

It’s just as critical for credit union facility managers and/or security managers to pay attention to the physical security of their buildings.

Here are some tips to help you protect your employees, your members and your assets:

• • Install a burglar alarm system that includes perimeter alarms to detect an attempted intrusion into your facility, vault, safe, night depository and ATM.
  • Install IP video surveillance as it is one of main tools a credit union can employ to help detect internal fraud as well as help police investigate a robbery. Internet Protocol (IP) cameras offer resolutions many times higher than analog cameras, enabling you to get clearer images from wider angles. IP cameras also cover more ground in one shot, which means you can save money because you can install fewer cameras to monitor your facility. Install the cameras in strategic locations, including lobbies to monitor people entering and exiting your building as well as moving around inside; behind the teller area to better capture people’s faces; and outside the building. You should also install a purpose-built ATM surveillance camera.

• Train your employees on the proper security and safety procedures so they understand what to do if there’s an emergency, an accident, or if a crime is being committed. You should provide your workers with a written security policy and perform regular audits to confirm that they are complying with written guidance. You should also routinely review – and update if necessary – your policies, standards, and procedures for changes in risk.
• Clearly label emergency exit routes and doors. If the doors are alarmed, test the alarms regularly.
• Deliveries made to a public area should not be left unattended for an extended period. Packages should be examined based on guidelines from the U.S. Postal Service for suspicious mail and packages, then promptly moved to a more secure area.
• Keep all currency, negotiable securities and other valuables in a locked, burglar- resistant vault or safe during non-business hours.
• Install security lighting to illuminate the parking lot, the area surrounding the credit union office, the outer lobby, ATM and the night depository during off-hours.

Physical attacks against credit unions won’t ever disappear entirely, but following these tips will help you protect your people, safeguard your assets and prevent unauthorized access to your facility.

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